Vocational Programs for Customer Service Representatives Career

The role of Customer Service Representatives is to interact with customers to provide basic or scripted information in response to routine inquiries about products and services.

The average annual wage of the occupations is $43,520 and $21 per hour. 2 vocational programs could be taken for the Customer Service Representatives career. Based on BLS data, a total of 2,858,710 employees were employed in the Occupation.

Vocational Programs to Prepare Customer Service Representatives Career

The following 2 vocational programs are required or helpful to prepare Customer Service Representatives.

The tuition, program length, and completion time program information is average amounts over all schools that offer each program. This information is only for vocational programs (i.e. certificate programs) and not for bachelor's or graduate degrees.

2024 Average Tuition and Time for Preparing Customer Service Representatives
Program Name	Number of Schools	Tuition & Fees	Books & Supplies	Program Lengths	Avg. Completion Time
Receptionist	17	-	-	-	-
Customer Service Support/Call Center/Teleservice Operation	57	-	-	-	-

Related Occupations to Customer Service Representatives Career

The following 20 occupations are related to Customer Service Representatives.

Related Occupations toCustomer Service Representatives
Occupation	Total Employees	Annual Wages	Hourly Rate
First-Line Supervisors of Non-Retail Sales Workers	227K	$99,020	$48
Counter and Rental Clerks	390K	$41,630	$20
Insurance Sales Agents	458K	$79,700	$38
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel	1,142K	$81,080	$39
Telemarketers	81,580	$36,680	$18
First-Line Supervisors of Office and Administrative Support Workers	1,505K	$68,620	$33
Switchboard Operators, Including Answering Service	43,830	$40,020	$19
Telephone Operators	4,600	$42,100	$20
Bill and Account Collectors	191K	$46,020	$22
Billing and Posting Clerks	430K	$47,120	$23
Brokerage Clerks	48,060	$63,130	$30
Correspondence Clerks	4,650	$46,940	$23
Credit Authorizers, Checkers, and Clerks	14,290	$50,380	$24
Eligibility Interviewers, Government Programs	150K	$51,840	$25
New Accounts Clerks	41,180	$44,670	$21
Order Clerks	91,830	$43,530	$21
Receptionists and Information Clerks	1,004K	$36,590	$18
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	1,785K	$45,490	$22
Insurance Claims and Policy Processing Clerks	242K	$49,530	$24
Office Clerks, General	2,496K	$43,560	$21

Schools offering vocational programs for Customer Service Representatives

The following 73 schools offer the vocational programs and certificate courses for preparing Customer Service Representatives. The list includes some 4-year colleges that have certificate or associate programs for the career.